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	<title>OffAssist &#187; Customer Service</title>
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	<description>Real Bookkeeping. Virtual Assistance.</description>
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		<title>Customer service isn&#8217;t quite dead yet&#8230;</title>
		<link>http://www.offassist.com/2010/09/16/customer-service-isnt-quite-dead-yet/</link>
		<comments>http://www.offassist.com/2010/09/16/customer-service-isnt-quite-dead-yet/#comments</comments>
		<pubDate>Thu, 16 Sep 2010 19:08:00 +0000</pubDate>
		<dc:creator>Candy</dc:creator>
				<category><![CDATA[Business Ownership]]></category>
		<category><![CDATA[Working Virtually]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[wahm]]></category>

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		<description><![CDATA[Last week, it was pouring rain for a few days straight. My son is really good at entertaining himself. He was off playing by himself, but my daughter is not nearly as gifted. She wants someone to entertain her. There&#8217;s only so much I can bribe my son with. He likes being alone. My husband [...]]]></description>
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		<title>Vendor-Client Relationship In Real World Terms</title>
		<link>http://www.offassist.com/2009/05/31/vendor-client-relationship-in-real-world-terms/</link>
		<comments>http://www.offassist.com/2009/05/31/vendor-client-relationship-in-real-world-terms/#comments</comments>
		<pubDate>Sun, 31 May 2009 10:11:00 +0000</pubDate>
		<dc:creator>Candy</dc:creator>
				<category><![CDATA[Business Ownership]]></category>
		<category><![CDATA[Networking]]></category>
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		<description><![CDATA[Thanks to Nina Feldman for showing this to me. This is awesome. I should make all new prospects watch it [youtube=http://www.youtube.com/watch?v=R2a8TRSgzZY]]]></description>
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		<title>My Dirty Little Secret&#8230;.</title>
		<link>http://www.offassist.com/2009/05/23/my-dirty-little-secret/</link>
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		<pubDate>Sat, 23 May 2009 08:55:00 +0000</pubDate>
		<dc:creator>Candy</dc:creator>
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		<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[My dirty little secret is that I am not actually perfect. I make mistakes, I screw up. More than once in the past six years, I have had to email or call a client and tell them the problem and present them with a solution (and that last part is important, if I have a [...]]]></description>
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